Skills & Competencies for Inside Sales Representative I
Inside Sales Representative I job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Inside Sales Representative I
Responsible for an assigned territory or portfolio of customers to target for remote sales development calls.
JOB RESPONSIBILITIES for Inside Sales Representative I
Coordinates with field sales team members to understand customers' unique needs and potential sales opportunities. Reaches out to customers to promote new and existing products and services, offer special discounts and promotions, or provide essential account management services. Selects appropriate product information to meet the needs of individual customers, support upselling, and achieve sales targets. Develops connections with customers and may conduct field visits. May participate in sales efforts as part of a larger team.
Inside Sales Representative I SALARY RANGE
BASE 50%
$55,962
TOTAL 50%
$61,502
Job Level
P01
Job Code
SM15000396
Education/Degree
Bachelor's Degree
Reports To
Supervisor or Manager
Inside Sales Representative I Skills and Competencies List
10 general skills or competencies (Job family competencies) for Inside Sales Representative I
1
Job Family Competencies –
Outbound Sales Calls
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Cites examples of effective sales principles used in conducting outbound calls.
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Level 2 Behaviors
(Light Experience)
Adheres to call monitoring disclosure in conducting outbound sales calls.
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Level 3 Behaviors
(Moderate Experience)
Executes effective sales techniques to maximize performance in outbound call sales.
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Level 4 Behaviors
(Extensive Experience)
Creates key performance indicators to measure and improve the performance of outbound sales calls.
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Level 5 Behaviors
(Mastery)
Adapts to industry best practices on outbound calling to reach high-value sales targets and exceed quotas.
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2
Job Family Competencies –
Cold Calling
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Describes the entire process of doing cold calling.
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Level 2 Behaviors
(Light Experience)
Assists in cold-calling campaigns to actively prospect the market.
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Level 3 Behaviors
(Moderate Experience)
Coaches sales development representatives with cold calling templates and techniques.
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Level 4 Behaviors
(Extensive Experience)
Develops overall standard cold calling examples and templates for various situations.
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Level 5 Behaviors
(Mastery)
Champions the adoption of the latest and advanced automation techniques in cold calling.
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3
Inside Sales Representative I
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Inside Sales Representative I
Proficiency Level - 4
5
Competency for -
Inside Sales Representative I
Proficiency Level - 5
8 soft skills or competencies (core competencies) for Inside Sales Representative I
1
Core Competencies –
Self-Motivation
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Cites examples and traits of being self-motivated.
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Level 2 Behaviors
(Light Experience)
Clearly defines one's strengths, weakness, aspirations, and work styles.
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Level 3 Behaviors
(Moderate Experience)
Assesses past mistakes and makes changes that will lead to success.
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Level 4 Behaviors
(Extensive Experience)
Acts as a role model for positivity, optimism, and hard work.
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Level 5 Behaviors
(Mastery)
Creates a transparent and open working environment within our organization.
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2
Core Competencies –
Initiative
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Cites examples of initiative in own personal or professional life.
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Level 2 Behaviors
(Light Experience)
Assists others without being asked to achieve more than what is expected or required.
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Level 3 Behaviors
(Moderate Experience)
Implements workflow initiatives to improve efficiency and productivity.
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Level 4 Behaviors
(Extensive Experience)
Improves processes that contribute to business and company-level strategies.
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Level 5 Behaviors
(Mastery)
Coaches others to foster an environment that can adapt quickly and willingly to rapid change.
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3
Inside Sales Representative I
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Inside Sales Representative I
Proficiency Level - 4
5
Competency for -
Inside Sales Representative I
Proficiency Level - 5
Summary of Inside Sales Representative I skills and competencies
There are 0 hard skills for Inside Sales Representative I.
10 general skills for Inside Sales Representative I, Outbound Sales Calls, Cold Calling, Consultative Selling, etc.
8 soft skills for Inside Sales Representative I, Self-Motivation, Initiative, Effective Communication, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Inside Sales Representative I, he or she needs to be skilled in Self-Motivation, be skilled in Initiative, and be skilled in Effective Communication.
10 general skills for Inside Sales Representative I, Outbound Sales Calls, Cold Calling, Consultative Selling, etc.
8 soft skills for Inside Sales Representative I, Self-Motivation, Initiative, Effective Communication, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Inside Sales Representative I, he or she needs to be skilled in Self-Motivation, be skilled in Initiative, and be skilled in Effective Communication.
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